Privacy Policy

Last updated: 2 June 2026

Introduction

Ivory Hub respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage our services.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details (email address, postal address)
• Property information and service preferences
• Correspondence and communications with our team
• Payment and billing information

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our garden care services
• Process your enquiries and service requests
• Communicate with you about appointments, services, and updates
• Send administrative information and service notifications
• Comply with legal obligations

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Third-Party Disclosure

We do not sell, trade, or transfer your personal information to third parties except as necessary to provide our services or as required by law.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Request restriction of processing
• Data portability

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

Email: [email protected]

Address: Unit 7, Meadowside Estate, Church Lane, Winchester, Hampshire, SO23 8HG